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New Integrated EPoS System From Docnet Could Save Online Retailers £17,760 Per Year - 19th April 2010

Posted by Gareth Cutter

Full-service digital agency launches integrated e-commerce platform solving online and offline ‘disconnect’

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Manchester-based full service e-commerce company Docnet has launched a new version of its integrated electronic point of sale (EPoS) and e-commerce offering that could generate cost savings of £17,760 upwards per year for retailers.

Docnet’s platform is designed for retailers who operate traditional retail shops and online stores, and have to employ staff to ensure stock levels and order fulfilments are kept up to date. The new version of SprintEcommerce updates in real-time so stock changes are reflected on the web site and store locations automatically. The potential cost savings are the equivalent of one full-time staff member freed to fulfil other roles.

This new system has meant fewer order cancellations through un-fulfilment, as well as less time spent administrating systems for existing users. It has also eliminated the need for multiple vendors as it comes as part of Docnet’s integrated e-commerce and online marketing services.

Chris Maule, Managing Director of Docnet commented, “When we designed this system, we had in mind the frustration consumers can experience when they try purchasing an item online that’s out of stock because the web site hasn’t updated; we also recognised the strain retailers experience trying to keep these records up to date. Our most recent version of SprintEcommerce, with integrated EPoS, provides both parties with a solution.”

“We’re also finding more and more useful applications for our new EPoS system. We’ve been keeping our clients’ pre-fulfilment cancellation rates on web sites like Amazon to a minimum and providing them with up to the minute sales analysis which was unavailable previously.”

Founded in 1997, Docnet is based on Deansgate in Manchester City Centre and offers a range of digital marketing and e-commerce services for SMEs and larger organiations. Docnet’s client list includes BAA, Drapers E-tail Award winning fashion retailer for two years running, Sarah Coggles, high street clothing chain, Ark Clothing and online music retailer, Gear4Music.

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NOTES TO EDITORS

About Docnet:

Founded in 1997, Docnet is a full-service e-commerce agency based in Manchester Deansgate. Docnet’s services include full service e-commerce, EPoS systems, email marketing, customer relationship management (CRM), pay-per-click (PPC) and search engine optimisation (SEO) for SMEs and larger organisations. Docnet believe in a service-led approach to e-commerce and online marketing, helping clients create workable strategies for online success and providing the tools and advice to achieve it.

Record 1,057 Parcels Shipped In Twelve Hours By Online Music Retailer - 10th December 2009

Posted by Gareth Cutter

Gear4Music is hitting all the right notes with its dynamic online store in the run-up to Christmas

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Gear4Music, one of the UK’s largest online retailers of musical instruments passed a landmark in its company history on Monday. For the first time since it launched, it shipped over 1,000 orders in less than 12 hours (on average, about one every 41 seconds) through its web store, www.gear4music.com. This surge in orders reflects increasing consumer confidence in online retail and demonstrates how successful the most effective web sites can be.

Over the past two years, Gear4Music, who sell a wide range of musical instruments including electric guitars, orchestral instruments and drums has grown tremendously, more than doubling its annual turnover. From the end of 2007 to the present Gear4Music have increased sales from £4.4m to almost £10m per annum.

In addition to being one of the UK’s largest online musical instrument retailers, over the past year Gear4Music has sold and dispatched instruments to customers in countries all across Europe, including locations in Turkey, The Canary Islands, Estonia, Slovakia and Gibraltar. Gear4Music’s international reach has been growing steadily since it first launched in 2003 and continues to expand.

Gear4Music’s web site is designed and hosted by the Manchester-based full service e-commerce company Docnet, who also design and run web sites for winners of Drapers’ Independent Etailer of the Year 2009 Award, Sarah Coggles (www.coggles.com) and the UK distributor of award-winning Xen-Tan fake tan range, Skin Solutions Ltd (www.xen-tan.co.uk).

On passing this prestigious landmark, Gear4Music owner and Managing Director, Andrew Wass said, “Monday was a fantastic day for Gear4Music, and the signs are just as good for the rest of December. Christmas is always a very busy time of year for us - but the past few days have been exceptional. It is thanks to our innovative and highly successful web site that we’re able to ship as many instruments as we have.”

Managing Director of Docnet, Chris Maule added, “We are very pleased to see Gear4Music passing this milestone and are happy to have helped underpin their success. From the first parcel Gear4Music ever shipped to over 1,000 in a single day, it has been a pleasure to work with Andrew and his team. In turn, my team are 100% behind Gear4Music in helping them to sell their excellent product range online and we have exciting plans to help empower their future growth.”

www.gear4music.com

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NOTES TO EDITORS

About Gear4Music:

Gear4Music’s mission is simple: to make purchasing and owning musical instruments and equipment easy for everyone by providing great prices and excellent service.

Founded and launched by Red Submarine Ltd in 2003, Gear4Music stocks over 6,500 musical instruments from over 300 internationally recognised manufacturers, as well as selling their own range of self-branded stock. The web site boasts over 140,000 registered customers who are able to book their own delivery date and arrange to receive email or SMS text updates on the progress of their orders.

Gear4Music also have a large showroom and exhibition centre based on the outskirts of York where customers can try the stock for themselves.

SprintEcommerce Client Wins 'Independent Etailer of the Year' Award - 20th February 2009

Posted by Gareth Cutter

Bespoke website design for Sarah Coggles impresses at Drapers Etail Awards 2009

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York based Sarah Coggles have been chosen as a model example of independent online fashion retail sector at this years' Drapers Etail Awards, having walked away with 'Independent Etailer of the Year'.

The winners were announced at a ceremony held on the 29th January 2009 at fashionable Mayfair venue, Sketch. The awards were recognition for best practice in one of the fastest growing fashion retail sectors and included categories in customer service, innovation and initiative.

Sarah Coggle's site is provided by Manchester based full-service e-commerce company Doctor Net, using their bespoke SprintEcommerce platform. Over the past two years, the companies have worked together to increase sales revenue and create a 'one of a kind' online experience for shoppers that reflects Sarah Coggles' image, making it one of the largest and most popular independent fashion etailers in the UK.

Mark Bage, Managing Director of Sarah Coggles said about the website, “Doctor Net has provided us with a fully-featured, flexible e-commerce solution that has empowered our online growth over the last two years. We would like to thank all the guys at Doctor Net for their hard work and helping us win 'Best Independent Etailer' at the Drapers Etail Awards this year.”

Chris Maule, Managing Director of Doctor Net, added, “I would like to congratulate Sarah Coggles on their success. It has been a pleasure to work with them and I look forward to ensuring their sales grow even more in the coming years.”

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NOTES TO EDITORS:

Sarah Coggles was founded by Victoria Bage in York in 1974 on a single market stall and has since grown into one of the largest independent etailers in the UK, selling a diverse range of designer labels and one-off clothing items. In addition to its e-commerce website, Sarah Coggles has a store in York that receives more than 260,000 visitors a year. For more information, please visit the Sarah Coggles website.

Drapers Etail Awards is a new, dedicated award ceremony for the fastest growing sector in fashion retail. It is hosted by Drapers magazine in association with PayPal and Venda.

A Healthy Glow for SprintEcommerce Following Xen-Tan Client Win - 3rd February 2009

Posted by Gareth Cutter

Manchester-based company celebrates 24 month UK contract with international tanning brand

• FOR IMMEDIATE RELEASE

Full-service e-commerce firm Doctor Net has landed a 24 month contract with the UK & Europe-wide distributors of Xen-Tan's international self-tanning brand. The 2 year long partnership will see Doctor Net providing Skin Solutions Limited with a full-service e-commerce solution, SprintEcommerce to ensure sales growth over the coming years.

Xen-Tan comes with a range of celebrity endorsements from the likes of Ali Bastian, Danielle Lloydd and Gok Wan, and has won the Women's Own 'Beauty Hero' award. It is already one of the USA's most popular self-tanning products and is now taking the UK by storm. It differs from other self-tanning products by being streak-free, naturally coloured and attractively scented.

To enhance their capacity following the new client win, Doctor Net has recruited two new software developers, James Tunstall (31) and James Jaber (38). The new arrivals will further support Doctor Net's ongoing expansion plans to increase turnover to £4m per annum by 2012.

Chris Maule, Managing Director of Doctor Net, is optimistic about the firm’s progress. He said: “Our new 24 month contract with Xen-Tan & Skin Solutions Limited is just one of several large client wins we've had over the past few months - which just goes to show how hungry businesses are for cost-effective, accountable forms of marketing in the current economic climate.”

He continued: “We're on target with our expansion plans and have taken on two new developers to keep pace with the growing demand for web based marketing. We think encouraging growth is important and with a forward-thinking attitude, businesses can help counter the effects of the recession. We aren't going to let anything dissuade us from achieving the best for our clients.”

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NOTES TO EDITORS

Xen-Tan is the first self-tanning spray to be streak-free and naturally coloured, making it the most popular, natural-looking and celebrity endorsed self-tan product on the market. For more information, please visit the Xen-Tan website.

Skin Solutions Limited is the exclusive UK & Europe-wide distributor for Xen-Tan. Set up by Salford Unversity graduate, Natalie Roche, Skin Solutions Limited employs three full-time members of staff and is expected to break the £1m turnover barrier in its third year of trading.

GoinGreen.co.uk Launches New Website - 18th July 2006

Posted by Gareth Cutter

GoinGreen are not your average car company. Straight off the block you can see this when their G-Wiz electric car offers 600 'mpg' (equiv) and is exempt from road tax and congestion charge!

Their aim is to inspire as many people as possible to 'go green', so the company developed a business model which has eliminated many of the traditional costs associated with selling vehicles. GoinGreen sell direct to customers with no dealers, no showrooms, no advertising - it is all viral and web based - so their e-commerce platform is of paramount importance in this strategy.

Their new website, which launched today, is the second generation website that Doctor Net has developed for the company. The new site based on Doctor Net's SprintEcommerce platform adds full transactional capacity as well as many other features and gives the company the firm base it needs for the rapid growth in its market place.

Visit http://www.GoinGreen.co.uk/ and http://www.doc-net.com/ today and find out more.

Doctor Net Limited Powers Gear4Music.com into the National Finals of the 2004 DTI Ecommerce Awards - 10th September 2004

Posted by Gareth Cutter

Local full-service e-commerce company Doctor Net Limited has helped it's client Gear4Music.com pick up two awards at Yorkshire and Humber Regional Final of the 2004 DTI E-commerce awards. The awards were held in Barnsley on the 10th September 2004.

Gear4music.com won the e-trading category and received a 'highly commended' award in the e-business category. The awards were won for the solution that Doctor Net has produced for them over the last 2 years. The awards judge the use of the internet and internet technologies from over 400 entrants, each of the companies being individually interviewed.

Doctor Net created a system for Gear4music.com that has helped reduce their running costs. This has been achieved by the integration of the website in to a bespoke Customer Relationship Management (CRM) system which allows easy access to important customer, ordering and manufacturing information. This new system has transformed the business over the past 24 months and allowed the Gear4music.com to achieve its tough growth targets.

Chris Maule, Managing director at Doctor Net said, "The DTI E-commerce awards are our industry's most acknowledged and prestigious awards. To have our work recognised is fantastic and the whole team are very excited. We're now looking forward to going to the National Finals in London at the beginning of next month and we're hopeful that we won't be coming back empty handed!"

The London Finals are held at the Grosvenor House hotel in London on the 6th October 2004.